ELA L. ATKINS

 

513-221-1176    3348 Bevis Avenue

Elatkins1@fuse.net                                                                            Cincinnati, Ohio  45207 

Seeking a position where my leadership, problem solving, organizational, computer, planning and decision making skills will be fully utilized.  

 

Key Qualifications

·   Supervisor experience

·   Proven ability to direct complex projects from concept to fully operational status

·   Organized, highly motivated, detail directed problem solver and a capable multi -tasker

·   Typing: 50-60 wpm.  Filing, generating letters, reports and memos.

·   Proficient in: Microsoft Word, Excel, PowerPoint & Outlook.

·   Skilled in database management.

·   Knowledgeable in Executive travel arrangements, scheduling and calendar management.

·   Experienced in departmental mail disbursement; office supply ordering and operation

Of all office machines

·   Practiced in Telephone Etiquette; inbound and outbound calls.

·   Experience with invoicing, coordinating work orders and preparing expense reports.

·   Superior Customer Service; adept at quick resolution of customer issues

 

PROFESSIONAL EXPERIENCE

 

AEROTEK STAFFING SERVICES, Mason, OH

FIRST FINANCIAL BANK, Springdale, OH

Loan Configuration File Clerk / Temporary Assignment (1/2015 - 4/2016)

·   Responsible for the configuration of older Commercial / Residential loan documentation to be scanned in the tracking system

 

INTERNAL REVENUE SERVICE, Covington, KY

Numbering Clerk / Seasonal  (2/2014 – 9/2014)

·   Performed various clerical duties such as sorting, numbering and batching tax returns and 
related correspondence

 

ST. JOSEPH CATHOLIC CHURCH, Cincinnati, OH

Office Manager (7/2011 – 1/2013)

·               Prepared Sunday bulletin

·               Compiled and distributed bi-weekly calendar of parish activities

·               Tracked and mailed weekly postcards to Visitors

·               Maintained and updated the database of registered parishioners

·               Processed baptismal and marriage verification requests

·               Handled event requests for hall rental

·               Maintained & ordered office supplies

·               Funeral Coordinator

 

Parish Office Assistant (11/2009 - 7/2011)

·   Assisted with Sunday bulletin preparation

·   Compiled and distributed bi-weekly calendar of parish activities

·   Tracked and mailed weekly postcards to Visitors

·   Maintained and updated the database of registered parishioners

·   Funeral Coordinator

 

 

 

 

 

 

 

PROFESSIONAL EXPERIENCE (con't)

 

 

UNIVERSITY HOSPITAL, Cincinnati, OH

Patient Access Rep. / Hoxworth Clinic (7/2007 - 8/2009)

·   Registered patients for clinic appointments, received clinic co-payments, prepared paperwork for
future clinic appointments and rotated front desk responsibilities

 

Patient Access Rep./ Oral Surgery - Inbound Call Center (9/2006 - 7/2007)

·   Received inbound calls to set-up appointments for Consultations and Oral Surgery procedures

 

 

FIFTH THIRD BANK, Cincinnati, OH

Property Manager / Northern Kentucky (11/1999 - 2/2004)

·   Responsible for all day-to-day operations of 32 full-service banking facilities

·  Planned, coordinated and oversaw all phases of remodeling and construction projects for banking
centers

·   Successful interaction with senior management, banking center personnel, tenants, vendors and service providers

·   Accomplished the remodel project of the 45,000 sq. ft. Northern Kentucky Main Office complex

·   Completed all projects on-time and at or below budget

·   Supervisor of 3 full-time employees and 1 contract employee

·   100% participation in all Safety meetings, training , and seminars

 

 

Administrative Assistant / Corporate Facilities Department (5/1997 - 11/1999)    

·   Provided administrative and secretarial support to the Senior Vice President and three Managers,

as well as managing the office on a daily basis

·   Assisted the executives in the areas of scheduling, conference planning, travel and expenses, and event coordination

·   Handled correspondence including letters, memos, forms, reports and policies and procedures

·   Greeted visitors, answered and relayed phone calls - directed appropriately 

·   Sorted, prioritized and distributed mail 

·   Received and dispatched work order requests for all Cincinnati and Northern Kentucky Banking facilities

·   Managed reservations and upkeep of Pool Car vehicles

·   Processed invoices monthly for work order charges, Cintas (uniforms & Mats), and Pool Car maintenance expenses

·   Performed chargeback invoicing to Executives for dining room meals

·   Managed office supplies and contact for copier/equipment repairs

 

 

 

EDUCATION

Real Estate Technology Program

CINCINNATI STATE TECHNICAL & COMMUNITY COLLEGE

Associates of Arts Degree

UNIVERSITY OF CINCINNATI